Job Description

How to Apply

To help the hiring team better understand your experience, please submit your cover letter and resume together as a single document. In your cover letter (one page or less), please let us know how your skills and career goals align with this position.

The School of Dentistry is a leading dental institution in the United States and worldwide. We foster a strong sense of community and belonging, creating an environment where all individuals feel valued and supported. Our mission, core values, and additional information about our school can be found on our website. The University of Michigan also offers comprehensive benefits to help you stay well and support you as you plan for a secure future. Benefits include:

Who Are We?

The School of Dentistry (SoD) Dental Informatics IT department is looking for a Dental Informatics Support Technician Intermediate to join our team. You will deliver front-line support for technology, communicate with end-users to resolve issues, and contribute to ongoing process improvements. 

Our organization supports faculty, staff, and students across the SoD's mission in teaching, patient care, research, and administration. We manage a diverse IT ecosystem that includes clinical operatories, classrooms, research labs, and administrative offices. Employee development is a priority, with opportunities for professional growth through project work, mentorship, and access to university-wide training resources.

The posting range for this position is $54,000 to $65,000. This salary range reflects multiple factors involved in determining compensation, including skills, experience, training, certifications, and other organizational needs.

This position is fully onsite and requires working on campus five days per week. Flexible scheduling within our standard hours may be available. Learn more about work modes.

Hours of Operation: Monday through Friday, 7:30 AM-5:30 PM. Some clinics operate until 7:30 PM one to two evenings a week and may occasionally require support on Saturdays. IT system upgrades, critical fixes, and maintenance may be performed outside normal business hours.

This position is not eligible for immigration sponsorship.

Your primary working location will be within the School of Dentistry in Ann Arbor. On occasion, you may be required to travel to additional research labs or administrative locations.

Work Locations

This position is located at the UM School of Dentistry, 1101 North University Ave, Ann Arbor, MI 48109. The School of Dentistry comprises multiple clinics and administrative locations in Ann Arbor. On occasion, you may be required to travel to those locations.

You will work fully on-site at the School of Dentistry in Ann Arbor.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

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